The North Texas Municipal Water District (NTMWD) will temporarily change the disinfectant in its water treatment process from March 4 through April 1, 2024.
The annual, routine change is necessary to maintain the regional system and year-round water quality.
During the temporary change, NTMWD suspends adding ammonia and uses chlorine only to keep the water disinfected.
For more information visit the direct link below.
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Leak Letters
If you have received a leak letter from us, you may have a leak, it is recommended to check and see if your meter is spinning before calling a plumber. Our reading software only notifies us while we are reading, if the meter has been turning for a consecutive 24hr period.Here are some examples of what can trigger the alert: pipe bust, toilets hanging, faucets running, sprinkler system malfunction, soaker hoses on, or simply watering a tree or animal troughs overnight. Please make sure to update your contact information upon paying your next bill so we can give you a call if problems occur.
If you would like your information made public contact the office.
Poetry Water Supply Corporation
Follow us on Twitter as we will be posting any active leaks
Serving the community since 1966
Helpful Good Practice Tips
Its good practice to drain your water heater yearly, some people often forget about doing this, most water heater manufacturers recommend this as well or it may void your warranty.
A slow drip can ruin your day when you get a higher water bill. Its also good practice to occasionally look at your water meter and see if you may have a leak.
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